To avoid these issues in your own infrastructure upgrade, make sure you follow these five tips.
1. Make sure your IT project management team answers to ONE decision maker
Most IT teams are experienced in infrastructure upgrades. They’ve completed similar projects before, and will make it happen on time and in budget. But they can’t do that if people on your end are giving conflicting feedback.
The government saw issues from the number of stakeholders who had influence over the project. Too many fingers in the pie drives up costs and stalls even the easiest projects.
2. Break the project into smaller, more easily achieved projects
This makes it easier for your team AND yourself to track and report on progress. You can monitor successes, keep track of failures, and implement future changes more easily. It will also make it easier to transfer project management if necessary.
As the government has shown us, big projects are easy to miscalculate in both time and money.
3. Make risks the responsibility of your IT team, not your business
Make sure their contract has clauses for an unfinished or failed project. You shouldn’t have to suffer for shoddy work, and they should be fully invested in making the project a success.
A big issue with the government’s approach involved its contracting agreement. Basically, the IT vendors did work, and the gov paid them. That made it easy for vendors to keep pushing the project back and take more and more money.
4. Regular reporting on progress, successes, and failures
Your team should consistently report on finished items, tasks in progress, and next steps.
Because there are so many different conversations happening and teams involved in the government’s IT projects, things slipped through the cracks. That makes it difficult to continuously upgrade to keep up with security advances.
If you follow along and understand what’s happening (at least a little bit), you’ll be more confident in your new infrastructure and your team.
The US gov is notorious for trying to run modern operations on dinosaur equipment. Don’t make that same mistake.
Make sure your systems are efficiently grouped together, everyone’s using the same hardware, and everything is up-to-date to maximize security and minimize costs.
“The US should have the most modern government in the world. Today it doesn’t,” Apple Chief Executive Officer Tim Cook said. We agree, Mr. Cook. Except this should apply to our businesses as well – business is the backbone of America, after all.