Maximize Efficiency & Costs with Outsourced IT Services

With outsourced IT services, you can maximize efficiency. Step away from stereotypical IT and explore the capabilities remote IT has to offer.

Most likely you’re used to an IT professional or team working in the darkest corners of your building with cluttered offices full of computers, cables, and monitors. While sometimes this might be the case, today’s IT world focuses more on quick, quality virtual tech support.

In this blog, we’ll step away from the stereotypical IT mindset and explore ways to improve your efficiency and reduce costs with outsourced IT services.

What is Outsourced IT?

Unlike the typical in-house IT professional, outsourcing IT refers to hiring an external company to handle the various aspects of an organization’s IT functions. 

Outsourced IT providers are commonly known as Managed Service Providers (MSPs) or IT outsourcing companies. These providers tend to work remotely with limited on-site work.

10 Benefits of Outsourced IT Services

While making the switch to an outsourced provider can be a big step, there are 10 benefits of outsourced IT services. 

  1. Cost savings and lower operational expenses
  2. Access to specialized expertise
  3. Focus on your business & goals
  4. Flexibility & scalability based on your organization’s needs
  5. Reducing cybersecurity threats & risks
  6. After-hours support & quick-response times
  7. Enhanced disaster recovery
  8. Reduced training and HR needs
  9. Access to cutting-edge technologies
  10. Improved service levels 

1. Cost Savings and Lower Operational Expenses

Outsourcing allows you to access several IT professionals without paying for a full in-house staff. 

Additionally, you can save when it comes to equipment and IT infrastructure. MSPs typically come with their own tools and equipment to fix your computers and can get discounts on new tech as well. 

If you're looking to reduce costs, outsourcing is the way to go. There are several ways to reduce costs through outsourcing including: 

  • Fewer employees needed
  • Less working space required
  • Saving on billing operations
  • & so much more

2. Access to Specialized Expertise

When it comes to small and mid-sized businesses, IT isn’t always a top priority budget-wise. With outsourced IT support, you gain access to a highly experienced team with diverse skills and experience. 

3. Focus on Your Business & Goals

Your priority and focus should be your business. Similarly, outsourced IT providers only focus on IT. 

Instead of wasting your time trying to solve time-consuming IT tasks, improve your efficiency and spend time meeting and exceeding your business goals. 

4. Flexibility & Scalability Based On Your Organization’s Needs

In today’s world, unfortunately, layoffs aren’t uncommon. With outsourcing, you don’t have to worry about layoffs in the IT department. Instead, simply let your outsourced provider know your priorities have changed and they’ll adjust your IT resources. 

On the other hand, if your business is booming and you need more support than anticipated, your outsourced IT provider should be able to keep up.

5. Reducing Cybersecurity Threats & Risks

When it comes to cybersecurity, there are compliances that must be adhered to depending on your industry. These can range from a simple solution to a robust policy setup. 

Fortunately, most IT service providers already have in-depth cybersecurity measures in place to protect your business from cyber threats and meet regulations. Additionally, these service providers can create you customized cybersecurity training for extra protection when necessary. 


6. After-hours Support and Quick-Response Times

IT service providers tend to offer 24/7 support or get back to you right away the next morning. This minimizes downtime for your business and ensures your IT systems are available when you need them. 

7. Enhanced Disaster Recovery 

Outsourced providers typically have in-depth disaster recovery and backup solutions in place to protect your data. Depending on how much data you have, backups may have to be completed after hours, which an in-house team most likely can’t accommodate.

8. Reduced Training and HR Needs

Most likely you’ve hired an employee who didn’t last more than a few months – unfortunately, once they leave, your time, money, and training efforts are wasted. 

When it comes to outsourced IT, it eliminates the need to recruit, train, manage, and maintain in-house staff. This reduces the burden on your HR team or if you’re a small business managing HR on your own, it takes the stress away from you. 

9. Access to Cutting-Edge Technologies

As we mentioned above, there’s a good chance that IT isn’t your top priority. Instead of trying to keep up with all the latest innovative technologies, your outsourced IT provider does that for you. They should stay up to date with the latest trends, provide access to cutting-edge technologies, and help your organization stay competitive in today’s digital world. 

10. Improved Service Levels

Many outsourcing companies create a Service Level Agreement (SLA). This agreement ensures that the company meets a level of service that’s agreed upon. Most of the time, the agreement lays out specific performance and uptime standards to hold the outsourced service provider accountable.

Key Services Offered by Outsourced Managed IT

You may be thinking that outsourced IT sounds like a great idea, but what services can they perform remotely?

With the ability to remote into your computer via ConnectWise, Omnis Tech, a managed IT provider can virtually do almost anything. There are several key services available, including: 

Unlimited helpdesk support – don’t limit yourself to a set number of hours, get the help you need when you need it.

24/7 monitoring
– our team is alerted the second an issue is detected and will respond immediately.

– we perform software maintenance, router and firewall maintenance, server maintenance, and network maintenance. And yes, we
love it!

Remote management
– instead of waiting onsite for an IT tech, we’ll remote into your computer quickly (even if you’re working remotely!)

Backup monitoring – cybersecurity is more important than ever and backups are a lifesaver. We’ll make sure they’re running around the clock to monitor your safety. 

Keep in mind, if the service you’re looking for isn’t mentioned here, that doesn’t mean we can’t do it! Reach out to one of our technicians and we’ll get back to you as soon as possible to see if we can resolve your issue!

The Ongoing Evolution of IT Services

Most likely you aren’t using a flip phone or a Gateway computer anymore and have a smartphone or laptop of some sort. Similarly, IT has evolved drastically over the past decade. Unlike the stereotypical IT team working in the dark, dingy basement, IT now is about quick, efficient remote support.

Next Steps for You & Your Business

If you’re considering remote IT support through outsourcing, making the switch is easier than you think. Our team at Omnis Tech can walk you through this transition and make sure IT isn’t slowing down your business. 

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